INSTAX MINI instant film instax mini 11™instax mini 12™instax mini™ 7+instax mini 40™instax mini EVO™instax mini LiPlay™instax mini 9™instax mini 70™instax mini 90™ INSTAX SQUARE instant film instax SQUARE SQ1®instax SQUARE SQ6™instax SQUARE SQ10™instax SQUARE SQ20™ INSTAX WIDE instant film instax WIDE 300™
My instax® instant camera printer is faulty. What should I do?
If you are experiencing issues with your instax® product, please call the Fujifilm North America Contact Center at 1-800-800-3854 for further assistance.
Why does the film counter on my instax® camera or Smartphone printer show the wrong number of remaining shots?
The film exposure counter will reset if the back of the camera is opened while film is loaded. To avoid issues, be mindful not to open the camera once film has been loaded.
My INSTAX instant film jammed while ejecting from the camera, how can I fix it?
This would usually occur due to low battery power as the majority of power would go into ejecting the film. So, while there may have been enough power to capture the image, the camera halted while pushing the film through the unit. Replace the batteries with the lens in the…
How do I insert INSTAX instant film into my instax® instant products?
After removing the INSTAX instant film cartridge from the foil wrapper you will notice a small yellow stripe on the top right side of the cartridge. If you open the film door located on the back of your instax® product, you will see the same yellow mark on the top…
How big are INSTAX MINI instant prints?
One INSTAX MINI instant print is about the size of a credit card – 54 x 86 mm.
How do I take selfies with my instax® instant camera?
For selfies, switch your instax® instant camera to Close-Up or Selfie mode and use the selfie mirror to line up your shot.
When I take a picture of the sun it develops as a black spot. Is my INSTAX instant film faulty?
If you take images of a scene that has a very bright element such as the sun, it will overexpose that part of the INSTAX instant film. This will result in a little black mark shown on the film. This is normal, but to avoid this happening, do not shoot…
What temperature can my instax® instant camera operate in?
+5°C/+41°F to +40°C/+104°F, if taking images below 5°, keep the photo in a warm place for proper development
Why does the film counter on my instax® instant camera show the wrong number of remaining shots?
The film exposure counter will reset if the back of the camera is opened while the INSTAX instant film is loaded. To avoid issues, be mindful not to open the camera once film has been loaded.